Purchase Information

Online Sales
You can purchase Roland Sands Design products directly on our website.

Terms of Sale
ALL SALES ARE FINAL STARTING SEPT 3, 2026!

Roland Sands Design general terms and conditions of sale (“Terms and Conditions”) shall apply to all orders (“Orders”) and obligations negotiated between the parties. These terms supersede any prior written or oral agreements or understandings, or any preprinted or standard terms on any purchase order, invoice, acknowledgement, or similar document exchanged between the parties, and shall not be supplemented by any previous course of dealing, performance, or usage of trade. Buyer’s assent to Roland Sands Design Terms and Conditions of Sale as set forth herein shall be, within three (3) days from receipt hereof, conclusively presumed from either Buyer’s failure to object in writing or acceptance of any or all of the products ordered. Roland Sands Design’s acknowledgement of the Buyer’s purchase order does not imply Roland Sands Design’s acceptance of the terms and conditions thereof, regardless of how they are prefaced or described. Roland Sands Design reserves the right to modify these Terms and Conditions at any time and, as of the date of modification, all new transactions entered into between Roland Sands Design and Buyer shall be governed by the modified document. The paragraph titles in this Agreement are for convenience only and shall not be used to vary the meaning of the text of this Agreement, or interpreted as a complete list of topic referrals. If any provision of this Agreement is found to be invalid, such provision shall be ineffective only to the extent of such invalidity and all other provisions shall remain in effect.

Prices
Prices are FOB Long Beach, CA. Prices do not include taxes, duties, license fees and or transportation charges, list prices are in U.S. dollars and subject to change without notice.

Payments
All online orders are to be paid for via credit card, Paypal, GPay, Venmo or any other offered form on payment on the website. A $25.00 fee will be charged for any returned payment. If legal action is required to collect an overdue account, the customer will be responsible for all associated collection fees and costs.

Returns

ALL SALES FINAL AS OF SEPTEMBER 3, 2026.  Products purchased prior to September 3, 2026 may be returned within 30 days of receipt if they are new, unused, unmounted, unworn, unaltered, and accompanied by proof of purchase. Original shipping charges are non-refundable and customers are responsible for return shipping costs.  After October 3, 2026, all sales are final and no returns or exchanges will be accepted.

To initiate a return please email info@rolandsands.com with your order number and the item you wish to return or exchange. Original freight charges will not be credited, nor is RSD responsible for return shipping charges. Returns require proof of purchase by referencing a valid Sales Order number or Invoice number. Custom-made or sale items are not returnable. If you have purchased a RSD item from a dealership or other website, please contact them directly, only items that were purchased on the RSD website can be returned to RSD. If you have any questions, contact our sales department at (877) 773-6648 and press Option 3 to obtain an approval number.
 
Warranty Information

RSD branded products are warranted against defects in materials and workmanship from the original date of purchase for a period of one (1) year for motorcycle parts, textile jackets, and leather gloves, and five (5) years for leather jackets.

Warranty claims must be submitted with original proof of purchase and apply only to the original purchaser. This warranty is non-transferable.  Upon inspection and approval of a warranty claim, RSD may, at its sole discretion, provide one of the following remedies:

• Repair of the product
• Replacement with available inventory
• Replacement with a comparable product, if available
• Merchandise credit
• Refund of the original purchase price or a prorated amount based on product age and condition

Due to the discontinuation of our direct product sales and limited remaining inventory, exact replacement products may not be available. Replacement with the same product, color, size, or finish is not guaranteed.

Warranty coverage does not apply to damage resulting from normal wear and tear, misuse, abuse, improper installation, accidents, modifications, or unauthorized repairs.

RSD reserves the right to determine the appropriate remedy for any approved warranty claim.

 
How to return a warranty item:

Parts Fitment Information
To the best of our knowledge, all the application & fitment information contained herein is accurate as of the date it was published. Because there are consistently new models, it is not possible to provide application information for all vehicles. Please email tech@rolandsands.com for any additional information or fitment verification.

Refused Orders
Properly shipped orders that are refused or returned to Roland Sands Design as undeliverable can be reshipped to the customer if additional shipping charges are paid.

Claims
All merchandise is inspected and carefully packed before it leaves Roland Sands Design. The carrier is responsible for the delivery of merchandise in good condition. Note any damaged or opened boxes on the delivery receipt and immediately notify the local carrier office. Shipping errors require 72-hour notification from receipt.

Shipping
All orders are shipped F.O.B. our warehouse, with legal title and risk of loss or damage to the goods transferring to the purchaser when goods are accepted by the common carrier for shipment. All shipments will be via UPS, FedEx or USPS unless otherwise requested and confirmed. Shipping charges are added to invoice totals.

International Shipments
Prices do not include brokerage fees, import duties, or taxes. Any fees due at the time of delivery are the sole responsibility of the receiving customer. The customer is responsible for any shipping charges or brokerage fees for products returned or exchanged.

Copyrights
The entire contents of the catalog, website, and other printed matter are copyrighted. All rights are reserved. Trademarks and logos represented are the sole property of their owners.

Notices
We reserve the right to make product improvements and revisions to the products offered.

Warranty and Liability Disclaimer
Your vehicle is to be operated at your own risk only after proper installation. Roland Sands Design components are intended for riding on motorcycles. Riding motorcycles are a hazardous sport and could lead to injury, dismemberment, paralysis, and death. Roland Sands Design reserves the right to alter materials, specifications, and any other modifications to products without incurring legal responsibility associated to similar products previously manufactured. Roland Sands Design will not be responsible for incidental or consequential damages, property damages, and/or personal injury damages permitted by law.